Technology has come so far in the last 20 years—but many facilities teams are still stuck using outdated, clunky systems that create more headaches than solutions. If your current system is slow, difficult to use, or just plain frustrating, it's time to ask:
"Is our software holding us back?"
At OperationsHERO, we believe your tools should work for you, not against you. That's why we've built a modern, easy-to-use system designed specifically for educational maintenance and operations teams. Here are nine compelling reasons why teams are making the switch.
Reason 1: Things You Expect to Be Easy… Are Actually Easy
The #1 thing we hear from our clients: "It's just SOOO easy!" (If we had a nickel for every time, we'd all be retired by now.)
Software should make your job easier, not harder. With OperationsHERO, you won't waste time clicking through endless menus or struggling to find what you need. Everything is designed for simplicity—because you have more important things to do.
Reason 2: We Work the Way You Work
Every maintenance team operates differently, so your software should adapt to you—not the other way around.
- Need to assign multiple technicians to one work order? No problem
- Want to include a contractor and an internal tech on the same job? Easy
- Need to share a work order across departments (like IT and Facilities)? Done
OperationsHERO flexes to fit your workflow, not the other way around.
Reason 3: Less Clicks, More Functionality
You're busy, so we designed a system that gets you in and out fast.
- Create PM schedules in just 4 clicks
- Snap a picture to add an asset—no manual entry needed
- Run reports instantly with a single click
We can't fix the broken equipment for you (we wish!), but we can make sure handling work orders, PMs, and asset tracking takes as little time as possible.
Reason 4: AI-Powered Efficiency: Auto-Populate Work Orders & PM Data
Why waste time on data entry when AI can do it for you?
- Snap a photo of a receipt—and all financial details auto-populate into the work order.
- Create a complete asset record just by scanning a nameplate.
- Auto-generate PM task books based on the asset's specifications.
AI does the heavy lifting so you can focus on getting the job done.
Reason 5: Real People, Real Service
We don't just talk about great customer service—we deliver it.
- Live training and onboarding (not just a video recording to figure out on your own).
- Real people answer the phone when you call—no endless support tickets.
- We do what we say we'll do—because your trust matters.
From the smallest teams to the largest operations, we treat every customer the way we'd want to be treated.
Reason 6: Continuous Innovation—You'll Never Be Stuck With Old Tech
These aren't just buzz words for us, but rather another core value we live by. Many systems only update once in a while. We release enhancements 44 weeks out of the year.
Because OperationsHERO is web-based, you always have access to the latest and greatest features—no extra downloads, no expensive upgrades, no waiting years for improvements.
Reason 7: Experience Matters—And We Have 150+ Years of It
Our team has been in the game long enough to have installed software with floppy disks on some of your campuses (yes, really).
From the early days of DOS to today's AI-powered solutions, our mission has always been the same: Empower every maintenance hero with the tools, knowledge, and support they need to create safe, efficient, and inspiring spaces for future generations.
Reason 8: Hassle-Free Migration (Yes, We Move Your Data for Free!)
Most people don't like change, we get it, but we do everything we possibly can to make change as seamless as possible.
- We migrate all your historical data—for free.
- Yes, even if you have 10+ years of records.
- We've moved data from every system out there—and we'll handle the heavy lifting.
You'll be up and running on day one, with all your data ready to go.
Reason 9: Don't Just Take Our Word for It—Try It Yourself
We get it— the best way to know if something is going to work for you and your team, is to try it yourself.
That's why we let you test drive OperationsHERO for free.
- Sign up for a free trial and see how it works for your team.
- Give it to your most skeptical tech and let them put it to the test.
We're confident once you try it, you'll wonder why you didn't switch sooner.
Ready to see OperationsHERO in action? Start your free trial today and discover why teams are making the switch.